Privacy Policy
At Pathepic.com, your privacy is of paramount importance to us. This Privacy Policy outlines our commitment to safeguarding personal data, explains how we collect, use, store, disclose, and protect personal information, and ensures that all processing of data is in strict accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are fully committed to responsible privacy practices and transparency in our operations.
1. Introduction
Pathepic.com respects your privacy and is dedicated to protecting your personal information. This Privacy Policy is designed to inform you about how we collect and handle your data when you interact with us online, including through our website, services, features, or communications. We do not sell your personal data, and we process your information solely for legitimate and disclosed purposes.
2. Scope and Data Controller
This Privacy Policy applies to all users and visitors of https://pathepic.com (“Website”). Pathepic.com acts as the data controller for the purposes of the GDPR and as the “business” under the CCPA for data collected through this website. All user data collected is processed in accordance with applicable data protection laws and this Privacy Policy.
If you have questions or concerns regarding the policy or your data subject rights, you may contact us at [email protected].
3. Categories of Personal Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
This may include information about how you use the Website, such as your IP address, browser type, operating system, access times, interactions with our site, referring pages, and unique device identifiers.
b. Account Data
This includes information you provide when creating an account or subscribing to our services, such as your full name, billing or physical address, email address, and phone number.
c. Profile Data
We may collect your interests, preferences, transaction history, settings, purchase behavior, and browsing patterns on our platform to personalize your experience on pathepic.com.
d. Communication Data
This includes communications between you and Pathepic.com, such as email correspondence, support requests, customer service interactions, and form entries submitted on our website.
e. Technical Data
We may collect device-specific information like hardware models, operating systems, unique identifiers, mobile network information, browser settings, and system configurations.
f. Transaction Data
Includes records of purchases, payment information (via secure third-party processors), delivery addresses, and order confirmations.
g. Preference Data
This consists of your consents, opt-in preferences, marketing choices, product interests, language, and content selections.
4. Legal Bases for Processing Your Data
We will only process your personal data when legally permitted under applicable data protection laws. Legal bases for processing include:
– Consent: Where you have provided clear affirmative consent for us to process your data for a specific purpose (e.g., marketing emails).
– Performance of a Contract: When processing is necessary to fulfill a contract with you, such as delivering a purchased service or product.
– Legal Obligation: Where we are required to process your data to comply with applicable laws.
– Legitimate Interests: Where processing is necessary for our legitimate interests, provided they are not overridden by your rights and interests. Examples include fraud prevention, analytics, and improving website functionality.
5. Your Rights
As a data subject under GDPR, and as a consumer under CCPA, you have the following rights:
– Right of Access: You have the right to request access to your personal data held by us.
– Right of Rectification: You can request corrections to inaccurate, incomplete, or outdated data.
– Right of Erasure (“Right to be Forgotten”): You may request deletion of your personal data under applicable conditions.
– Right to Restrict Processing: You may restrict how we use your data in certain circumstances.
– Right to Data Portability: You may request your data in a structured, commonly used format to transfer to another controller.
– Right to Object: You may object to the processing of your data based on our legitimate interests.
– Right to Withdraw Consent: You can withdraw your consent for data processing at any time, where applicable.
– Right to Non-Discrimination (under CCPA): We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at [email protected]. We may take reasonable steps to verify your identity before complying with your request.
6. Security Measures
Pathepic.com implements a robust set of security protocols to safeguard your data. These measures include:
– Encryption of data in transit and at rest using industry-standard technologies.
– Role-based access controls and authentication protocols.
– Regular data backups and disaster recovery mechanisms.
– Secure coding practices during web development.
– Staff training in data protection principles and information security awareness.
Despite these measures, no system can guarantee absolute security. Users are encouraged to maintain strong, unique passwords and practice safe browsing habits.
7. International Data Transfers
As part of our service delivery, your personal data may be transferred to and processed in countries outside your place of residence, including the United States and other jurisdictions that may not provide the same level of data protection as your home country.
To safeguard your data, we implement Standard Contractual Clauses approved by the European Commission where required and ensure all international data transfers comply with applicable laws.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.
Retention timeframes include:
– Account Data: Retained while your account remains active, and up to 6 years from last activity.
– Transaction Data: Retained in accordance with financial and tax regulations (typically up to 7 years).
– Communication Data: Retained for up to 24 months.
– Usage and Technical Data: Retained for system performance analysis for up to 12 months.
– Preference and Marketing Data: Retained until consent is withdrawn or up to 24 months from last interaction.
9. Cookie Policy
Pathepic.com uses cookies and similar tracking technologies to enhance your experience. These cookies may be essential, functional, analytic, or performance-based.
– Essential Cookies: Necessary to operate the website, enable navigation, and ensure security. Cannot be disabled.
– Functional Cookies: Remember user preferences and choices to personalize your experience.
– Analytics Cookies: Collect aggregated data to understand how users interact with our website and improve usability.
– Performance Cookies: Monitor system health, measure performance, diagnose errors, and enhance delivery speed.
10. Cookie Management and Compliance
When you first visit Pathepic.com, you will be presented with a cookie banner allowing you to manage your preferences. You may consent to or reject non-essential cookies via our cookie control interface.
You may also manage cookies through browser settings (e.g., Chrome, Firefox, Safari). Disabling cookies may impact your site experience.
Our cookie practices comply with GDPR user consent requirements and CCPA’s transparency and opt-out standards.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that we have collected personal data from a child under 13 without verified parental consent, we will take appropriate steps to delete such information promptly.
If you believe we may have unknowingly collected such information, please contact us immediately at [email protected].
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our data handling practices. When changes are made, we will revise the content on this page and notify users as required under applicable law. Continued use of Pathepic.com signifies your acceptance of the updated policy.
We encourage you to periodically review this document to remain informed.
13. Contact Us
If you have questions, concerns, requests, or complaints related to this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]
We are committed to ensuring that your data is handled responsibly and in accordance with the highest legal and ethical standards.
This policy is issued by Pathepic.com in compliance with the applicable provisions of the GDPR, CCPA, and other relevant data protection regulations. For any privacy-related concern, feel free to reach out — we are here to support your rights.